Shipping Policy

Order Processing

All orders are carefully processed and prepared for shipment within 1–2 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information when available.

Please note that orders are not typically processed or shipped on weekends or public holidays. During busy periods, promotions, or holidays, processing may take slightly longer.

Delivery Times

We currently offer international shipping. After your order has been dispatched, the estimated delivery time is:

International Orders: 7–12 business days

Please keep in mind that these are estimated delivery times and not guaranteed delivery dates. Actual delivery times may vary depending on your country, local postal services, customs procedures, weather, and other circumstances outside of our control.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, if tracking is available for your shipment.

Tracking information may take a few days to update after the package has been dispatched. If your tracking number does not show movement immediately, please allow some time for the carrier's system to update.

Customs & Import Fees

For international orders, your package may be subject to customs duties, import taxes, or other fees depending on the destination country. Any customs fees or import charges are the responsibility of the customer.

We recommend checking your local customs regulations before placing an international order if you are unsure about potential additional charges.

Delivery Delays

While we do our best to ensure your order arrives within the estimated timeframe, occasional delays can happen due to customs, shipping carriers, weather conditions, incorrect delivery information, or other circumstances beyond our control.

If your order appears to be delayed, please check your tracking information first. If you still need assistance, contact our customer support team and we'll be happy to help.

Incorrect Shipping Information

Please make sure your shipping address is correct and complete when placing your order. We are unable to guarantee changes to an order once it has been processed for shipment.

If you notice an error in your shipping information, please contact us as soon as possible after placing your order.

Questions About Your Order?

If you have any questions about your order or shipping, please contact our customer support team. We're always happy to help.